I enjoy working with you the customer on personalizing a design. Most of my designs can be customized to meet your needs by using different colors, stones, beads, leather and charms that I have in stock.

A $20.00 non-refundable deposit to start a customized order is required. I will photograph and do 3 changes only to the design you have requested. Once you choose from those, what you are wanting, full payment is expected before your order is completed.

You are responsible for correct sizing for your jewelry request. Bracelets are made between .25"-.50" larger if you give wrist measurement vs a bracelet length that you want.

Please ask if you have any other questions about personalizing an order.

How to determine the length for a necklace and bracelet:

Necklace Length Guide:
~16" Choker.
~18" Princess length, at collarbone.
~20" Just below collarbone.
~22" At/or above neckline.
~24" Below neckline.
~30" Below bust line.
OR
Measure your favorite necklace to find the length you like to wear.

Bracelet Size Guide: Woman's Sizes:
~6.5" Small.
~7" Medium.
~7.5-8" Large.
~8.5"+ Extra Large.

OR
1. To Measure Your Wrist:
Wrap a flexible measuring tape or piece of string around your wrist right above the bone. If using string, mark it where the end meets then measure it with a ruler.
2. Measure your favorite bracelet to find the length you like to wear.

You are responsible for ordering correct sizing.

These are general guidelines that I recommend to help keep your jewelry staying and looking nice for a long time.

~Remove your jewelry before showering or bathing. Soap scum will build up on your jewelry and in time make it dull and dingy.

~Never wear your jewelry in chlorinated water. Chlorine interacts with metals and can ruin your jewelry piece very quickly.

~Jewelry polishing cloths work well to clean all jewelry. Using a paper towel or tissue can scratch your jewelry.

~Store your jewelry in an airtight bag or using an anti-tarnish strip as this will reduce the chance for it to tarnish.

If you have any questions or concerns about an order, please contact me within 7 days of receipt of your order and delivery confirmation. All orders will have a tracking number to follow the delivery of your package.

If you have contacted me within the specified time frame and we have agreed that your order can be returned, this item must be returned within 1 week of contacting me and in the condition in which it was received. The order Must be shipped back in a padded envelope via USPS with delivery confirmation.

Shipping fees are not refundable and ALL return shipping costs are the responsibility of the buyer.

ONLY if agreed upon; a Refund (minus shipping charges) will be given only after receipt of the returned item.

Please make sure your shipping address on your Etsy and PayPal payment accounts are up to date as this is where I will mail your items, unless you have notified me ahead of time.